Solutions


Engineering and Design:

Out-of-the-box solutions aren’t always suitable for every business and every situation. For situations that require custom communications solutions, our engineers will work with you to identify your specific business issues, and will then design a custom solution to meet your needs exactly.

 


Quality Network Assessment:

Before making the switch from traditional telecom providers to a VoIP solution, you will face a very important decision; to use your current network, or to upgrade your infrastructure. Quality network assessment helps you make the right decision by giving you accurate information about the capabilities of your current infrastructure, and about the demands that will be placed on it by your new communication system.

 


Moves, Adds, and Changes (MACs):

Convergence Solutions offers Moves, Adds and Change services in packaged hours and on an individual call basis. We will guarantee a 48 hour response time while our typical response is Next Business Day.

 


Network Expense Management:

Network expense management helps companies identify and eliminate overspending on your telecom network. It also finds ways you may be under utilizing your data network resources. We’ll help you plug these holes and make the best use of your network resources, saving you money and time.

 


Carrier Service Audits:

It is extremely common for carriers to continue billing you in error for services that you’ve canceled, or to charge for services that they just never got around to providing you with in the first place. You may be paying for services you don’t need and don’t use. Carrier service audits are designed to identify billing errors, unnecessary services, and any other issues that make your carrier-based telecom solutions less cost-effective than they should be.

 


Carrier Services Assessments:

Carrier services assessments are special audits designed to make sure you’re getting the most for your money when it comes to your carrier provided communication services. We can often save you significant amounts of money through service consolidations, more effective contract management, and the power of bulk purchasing