We guide companies through the convergence of communications systems — of voice, video and data networks, and also of personal and work lives — to provide more efficient and enriching ways of doing business.
Having been in the telephony industry for over 35 years, Founder Steve Solton recognized that Voice-over-Internet-Protocol (VoIP) and other web-based communications technologies would change the way business was done. He formed Convergence Solutions, Inc. in 1996 and incorporated in 2003 as rapid advances in converged networks and VoIP continued to prove his hypothesis correct.
Today, Convergence Solutions, Inc is proud to be a trusted source of information, reliable communications equipment, and outstanding customer service for many small to large sized businesses all across the United States.
OPTIMIZE (verb) – to render as effective as possible.
- Old Fashioned Customer Service ~ We will exceed our customer’s expectations.
- Passion ~ An unquenchable thirst for learning.
- Teamwork ~ We will work as a team so that we can accomplish our mission.
- Individual ~ We will recognize customers and employees as individuals, valuing personal needs for work-life balance
- Monetary Management ~ We will make responsible, long-term financial decisions while giving customers the information and tools they need to make wise financial and investment decisions.
- Integrity ~ We will conduct business with honesty and integrity.
- Zeal ~ We will face each new day and project with determination & enthusiasm.
- Ethics ~ At the end of the day, we will be able to say we are a principled, virtuous company.
Convergence Solutions was incredibly helpful to me when I joined my firm. Convergence had long managed our Telecomm PBX and handset equipment so I turned to them to help our full office renovations. Once our immediate phone relocation and wiring needs were handled promptly and professionally by the Convergence team, I found we were using a variety of unrelated vendors to manage our voice, conference call, IP Phones, and internet services. It was clear there was a lot to improve upon in terms of service, price and quality with this confederacy of dunces, so I stopped to talk with Steve Solton about our overall communications infrastructure. After a brief discussion, it was apparent Convergence were experts on more than just the PBX in my back room, they began to identify our network server and port issues, suggested solid state industry enhancements, AV Conferencing solutions and much more. We are implementing many of these ‘Convergence’ solutions presently, none of which are minor, but all which are being expertly handled.