Working from Home

Tips on Working from Home: Collaborate with these tools

Tips on Working from Home: Collaborate with these tools

Turn work-from-home into an opportunity by taking advantage of collaborative tools that make remote businesses more productive. We’ll walk you through the major items in your virtual utility belt.

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How to Get a Work from Home Office Setup DONE

How to Get a Work from Home Office Setup DONE

With schools and office buildings closing for COVID-19, employees might need to work from home on very short notice and for an indeterminate period of time. Here’s how you can make the transition seamlessly.

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Work from home tips for teams: Virtual phone for a virtual office

Work from home tips for teams: Virtual phone for a virtual office

If you’re considering how you could make a distributed workplace more effective, start with a virtual phone number. Here are 5 big reasons why a virtual phone line is fundamental to team productivity…

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Business Communications

How Will 5G Change Business Communications and Data?

How Will 5G Change Business Communications and Data?

Not only did 4G change what was possible on a smartphone, it changed customer relations, marketing, human resources. It changed how you hail a cab! If anyone tells you 5G isn’t a big deal, remind them of that.

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Building-Wide WiFi for Business

Building-Wide WiFi for Business

Now, Wi-Fi has improved so much that Ethernet is taking a smaller role. It is more cost-effective (and just as fast) when your network infrastructure is based on building-wide Wi-Fi.

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Business VoIP on Mobile Devices: New Ways to Structure Office Communications

Business VoIP on Mobile Devices: New Ways to Structure Office Communications

Business VoIP has seen breakthrough after breakthrough in the past two years, giving businesses even more opportunity to enjoy higher quality communications at better prices. We discuss a few emergent ways to harness your new network superpower for offices ranging from small to 500 users.

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Integrated Video Conferencing Solutions for Collaborating Easily with Anyone, Anywhere

Integrated Video Conferencing Solutions for Collaborating Easily with Anyone, Anywhere

A few years ago, if you wanted to collaborate with a major stakeholder in your business network, you needed to buy a plane ticket, hotel, and rental car. You also needed to schedule meetings weeks in advance. Now you can gather clients, vendors, sales and service agents, and contractors from anywhere in the world into your conference room within minutes and at virtually no cost.

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Small Business Phone Systems: Don’t renew until you evaluate hosted solutions

Small Business Phone Systems: Don’t renew until you evaluate hosted solutions

If your business phone contract is about to expire, then now is the best time to reconsider your options. Technology and business have both changed significantly in the last couple of years, and there are now simpler ways to structure your phone service.

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Cell Signal Booster: Which kind is right for your office building?

Cell Signal Booster: Which kind is right for your office building?

Does your office have a cell-phone dead-zone? Convergence Solutions has been installing cell signal boosters for 9 years. We’ll take you through some of the most common questions and concerns that a small business has when amplifying their cell reception. 

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Cloud Access Control Systems: A giant leap forward in security and convenience.

Cloud Access Control Systems: A giant leap forward in security and convenience.

Now is a great time to transition your access control system to the cloud. Learn how this latest step in technology is removing gaps in your defense while being easier to manage.

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Cloud Applications

Incremental Migration to VoIP

Incremental Migration to VoIP

Don’t worry if you don’t understand what the words “SIP” or “VoIP” mean. We’ll explain our incremental VoIP migration over the next 600 words, so you know how your business can navigate its current predicament without making another big capital investment.

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Call Recording with Simple PCI Compliance Features

Call Recording with Simple PCI Compliance Features

Deliver incredible customer service by equipping your call centers with these practical features that also make PCI compliance much easier to manage.

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Business Security Cameras Have Come a Long Way

Business Security Cameras Have Come a Long Way

You know a B2B industry has come a long way when consumers start buying in. Typically, this means that the market has matured, bringing a higher level of convenience and cost-effectiveness. This is absolutely true in the security camera market. Many new developments in hardware and software have made security cameras so cheap and convenient, dog-owners are using them to make sure their pet sitter treats their furry friend with respect.

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Total Cost of Ownership (TCO) for On-Premise VoIP: Are you paying too much?

Total Cost of Ownership (TCO) for On-Premise VoIP: Are you paying too much?

If there were a war between hosted VoIP and on-premise PBX solutions, then historically, there would have been no clear victor. The field was split fairly evenly between SMBs and enterprise, with the majority of large organizations preferring on-premise hardware, small businesses preferring the flexibility of hosted solutions, mid-sized organizations torn between the two. But the tables have turned.

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Bob Conway

Convergence Solutions was incredibly helpful to me when I joined my firm. Convergence had long managed our Telecomm PBX and handset equipment so I turned to them to help our full office renovations. Once our immediate phone relocation and wiring needs were handled promptly and professionally by the Convergence team, I found we were using a variety of unrelated vendors to manage our voice, conference call, IP Phones, and internet services. It was clear there was a lot to improve upon in terms of service, price and quality with this confederacy of dunces, so I stopped to talk with Steve Solton about our overall communications infrastructure.  After a brief discussion, it was apparent Convergence were experts on more than just the PBX in my back room, they began to identify our network server and port issues, suggested solid state industry enhancements, AV Conferencing solutions and  much more.  We are implementing many of these ‘Convergence’ solutions presently, none of which are minor, but all which are being expertly handled.

Bob Conway
Kaplan Kirsch Rockwell