Cybersecurity Services
Reduce avoidable security risk with practical safeguards tied to your systems, people, and daily work.
We'd love to tell you about what we do, but our clients are the best measure of our success...
“We always enjoy working with Convergence. They always walk me through steps to try when an issue comes up. If I can't solve it on my own, they are in our system working quickly to fix it. They are all super friendly and knowledgeable people to work with.”
Amanda Hopp
Colorado
“I just cannot tell you how great it is to work with these folks. Anytime I submit any type of service request, Paul and Steve will literally call or email me within minutes, if you want a great people with unbelievable customer service, these are your people!!”
Jeff Hankins
Fort Collins
“Steve Solton spent hours helping my company solve an IP telephone issue that was created by telephone/cable provider. The phones have been perfect since. Without his expertise and ability to work with the carrier, our IP phones and internet service would still be down.”
Scott B.
Colorado
How We Reduce Cybersecurity Risk
Cybersecurity improves through consistent decisions, clear responsibility, and work that fits the environment. We review the systems in use, identify practical priorities, apply agreed changes, and explain what still depends on employees or outside providers.
Start With Exposure
Before recommending changes, we review systems, users, access, updates, backups, equipment age, and known concerns. This separates immediate risks from lower-priority work and unsupported assumptions about your actual environment today.
Protect the Basics
We focus first on practical controls that reduce common exposure, including current software, appropriate access, reliable backups, and documented responsibilities, before recommending complex tools that add cost without clear value.
Define Responsibility
Security work often crosses employees, managers, IT providers, software vendors, and insurers. We identify who must approve, perform, verify, and document each part so important tasks are not assumed complete.
Review and Adjust
New staff, software, devices, vendors, and business processes can drastically change your risk profile. We revisit priorities after meaningful changes and use available evidence to decide whether existing safeguards still fit the work.
Security Reviews and Planning
Find the Security Risks That Deserve Attention First
A useful security review looks at how people, devices, servers, networks, software, backups, and outside providers fit together. We identify visible weaknesses, unsupported systems, unclear responsibilities, and decisions that need more evidence. The result should separate urgent work from reasonable later improvements. A review is a point-in-time assessment, not a guarantee that every weakness or future threat has been found.
Before the review, we need current information about users, equipment, applications, vendors, recent incidents, planned changes, and systems that matter most to daily operations. We then organize findings by likely effect, effort, dependency, and timing. Some items may fit routine managed service, while others require a project, software vendor, insurer, or specialist.
Review users, devices, servers, networks, applications, backups, vendors, and known security concerns across the business.
Separate immediate risks from lower-priority improvements, unsupported assumptions, and work that needs further investigation before approval.
Connect each recommendation to a business effect, responsible party, expected cost, and reasonable timeframe for completion.
Patch and Update Management
Apply Important Security Changes With Proper Planning
Updates can close known weaknesses and correct reliability problems, but they can also affect older software, devices, or business applications. We review available changes against the covered system, vendor guidance, dependencies, and approved maintenance window. Some updates can be applied routinely. Others need testing, coordination, or replacement planning because the current environment cannot support them safely.
Patch management should show what was reviewed, approved, installed, deferred, or unsuccessful. It should also make the boundary between operating-system maintenance and third-party application support clear. When a change cannot be applied, the next step may involve configuration work, an application vendor, equipment replacement, or a documented acceptance of the remaining risk.
Review security patches against system requirements, application dependencies, vendor guidance, and current support status before installation.
Schedule approved changes during suitable maintenance windows and communicate expected interruptions to affected staff in advance.
Record completed, failed, and deferred updates so unresolved work remains visible for later action and review.
Backup and Recovery Readiness
Check Whether Your Critical Systems Can Be Recovered
Backups reduce the effect of some incidents only when the right data is included, jobs complete successfully, and recovery steps match the systems involved. We can review documented backup status, investigate failures, and help identify recovery priorities for covered systems. Recovery time and completeness depend on the backup design, retention, available equipment, data volume, application requirements, and the event itself.
A recovery discussion should identify which systems and data are included, how often copies are created, where they are stored, how long they are retained, and who responds to warnings. It should also define which systems return first, what access or equipment is required, and how selected restore steps can be tested without creating unnecessary risk for production systems.
Confirm which servers, applications, files, and settings are included in the current documented backup scope.
Review failed jobs, storage limits, retention settings, and warnings that may affect a future recovery.
Test selected restore steps when appropriate without placing live systems or current data at unnecessary risk.
Cybersecurity Implementation
Put Approved Security Improvements Into Daily Use
A recommendation has value only when it is translated into specific work, assigned to the right party, and checked afterward. Depending on the approved scope, implementation may involve supported system settings, updates, backup changes, network configuration, or coordination with software and other providers. We explain what we will change, what the client must approve, and what remains outside our control.
Implementation should include the reason for each change, the systems affected, required access, likely interruption, verification steps, and a record of the result. Some work fits routine service. Larger changes may require a separate project, new licensing, replacement equipment, employee communication, or assistance from a vendor with control over the application or platform.
Define the approved change, affected systems, responsible parties, timing, and verification steps before work begins.
Coordinate changes with employees, managers, software vendors, and other providers when their participation is required.
Check the result afterward and document incomplete work, exceptions, or decisions that need further attention.
Why Businesses Trust Us With Their Cybersecurity
Security decisions affect daily operations, budgets, insurance questions, outside vendors, and employee responsibilities. Businesses choose Convergence when they need practical priorities, connected technical context, and a clear account of what any project can and cannot address.
Practical Priorities
We separate immediate concerns from lower-impact improvements, then explain the reason for each recommendation. This helps leaders decide what to address now, what to schedule later, and what needs more information before spending money or time.
Connected Context
Because we work with IT, networks, cabling, voice, surveillance, access control, and A/V, we can consider technical dependencies. We still verify the cause and identify which system, provider, or responsibility requires action before work is approved.
Visible Tradeoffs
Security changes can add cost, maintenance, licensing, employee steps, or operating limits. We explain those effects alongside the risk being addressed so your business can make a decision based on more than fear alone or urgency.
Shared Responsibility
No provider can remove every security risk. We define the work we handle, identify decisions and actions that remain with your organization, and explain when a software vendor, insurer, attorney, or specialist should be involved directly.
FAQs About Our Cybersecurity Services
How Should Small Businesses Prioritize Cybersecurity Improvements With Limited Time and Money?
Start with the potential effect on the business rather than the number of available security products. Give early attention to unsupported systems, missing critical updates, unreliable backups, excessive account access, and known incidents. Then consider how likely each problem is, which operations or information it could affect, how difficult recovery would be, and whether another planned project changes the priority. Record the reason for the ranking so it can be reviewed after business or technology changes.
Which Security Updates Should Be Installed Immediately, and Which Can Safely Wait?
Updates addressing actively exploited weaknesses, internet-facing systems, or serious exposure usually deserve faster attention. Other updates may need testing because they affect a critical application, older equipment, or a system with limited maintenance windows. Review vendor guidance, the system’s role, available safeguards, and the consequence of delay. When an update must be deferred, document the reason, any temporary precautions, and the date for another review.
How Can a Business Confirm Its Backups Are Recoverable During an Incident?
A completed backup notification is not enough. Confirm that the required systems, files, settings, and application data are included, then test selected restore procedures under controlled conditions. The test should show who has access, what equipment is needed, how long key steps take, and whether restored information is usable. Record failures and assumptions so they can be corrected before a real recovery is required.
What Should Employees Do After Accidentally Clicking a Suspicious Link at Work?
They should report it immediately through the company’s established security or IT channel. The employee should state what was clicked, whether any information was entered, what appeared afterward, and which device was used. They should not delete relevant messages or attempt unapproved repairs. The responsible team can then decide whether to isolate the device, reset credentials, preserve evidence, notify outside parties, or take other action.
Want Easier, Simpler IT Support?
We’re here to handle everything IT-related for you, so you can focus on your work.
Call us at (720) 832-9287 and we will get in touch with you to set up a strategy phone call.
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